Specialist Quality Services (product Complaints)

Sanofi

Hyderabad, India
Product technical complaints handling
Field alerts management
Gxp documentation
Manage the entire process of handling Product Technical Complaints and Field Alerts from receipt to closure, ensuring compliance with internal procedures and regulatory requirements

Job Summary

  • Manage the entire process of handling Product Technical Complaints and Field Alerts from receipt to closure, ensuring compliance with internal procedures and regulatory requirements.
  • Collaborate with internal/external stakeholders viz Cross functional teams, Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management departments for complaint management.
  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

Matching Summary

Manage the entire process of handling Product Technical Complaints and Field Alerts from receipt to closure, ensuring compliance with internal procedures and regulatory requirements.

Skills & Requirements

Must-have

  • Product Technical Complaints handling
  • Field Alerts management
  • GxP documentation
  • Quality Management System (QMS)
  • Regulatory requirements compliance

Nice-to-have

  • AI application
  • data standards development
  • team-oriented
  • flexible and proactive manner
  • continuous improvement

Key Requirements

  • 1-3 years related experience
  • Bachelor's or Masters degree
  • Pharmaceutical industry knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter