Senior Manager - Systems, Software & Automation, Customer Support (m/f/d)

Beckman Coulter Diagnostics

Munich, Germany
Fully remote
4+ years people management experience
Fda regulated industry background
Diagnostic systems expertise
The Senior Manager will direct the Global Technical Support group for the SSA product line with a team of 16 engineers

Job Summary

  • The Senior Manager will direct the Global Technical Support group for the SSA product line with a team of 16 engineers.
  • This role requires leveraging Danaher Business System tools to establish departmental goals and drive operational excellence.
  • Candidates must maintain deep knowledge of global regulatory requirements including FDA, IVDR, and ISO 13485 standards.

Matching Summary

The Senior Manager will direct the Global Technical Support group for the SSA product line with a team of 16 engineers.

Skills & Requirements

Must-have

  • 4+ years people management experience
  • FDA regulated industry background
  • Diagnostic systems expertise
  • Danaher Business System DBS knowledge
  • Power BI or similar BI tools proficiency
  • ISO 13485 regulatory compliance knowledge

Nice-to-have

  • Middleware solutions background
  • IT Networking experience
  • Oracle Business Intelligence Module skill
  • Data analytics for failure analysis
  • International travel willingness

Key Requirements

  • Bachelor's or Master's degree in engineering or science
  • Minimum 4 years of people management experience
  • Significant experience in FDA regulated medical device industry

Work Rights

Not specified

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