Technical Account Manager

Tulip Interfaces

Somerville, MA, United States
Base: $110,000 - $160,000; bonus/equity: not speci...
Hybrid (3+ days in the office)
Technical customer-facing roles
Manufacturing operations/industry 4.0
Apis, system integrations, database concepts
Tulip Interfaces is seeking a Technical Account Manager to join their Customer Success team in Somerville, MA. The role focuses on providing technical guidance to customers, ensuring they maximize the use of Tulip's no-code platform, while fostering strong relationships and collaboration across teams

Job Summary

  • Partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts.
  • Conduct technical workshops, training sessions, and platform deep-dives to help customers design scalable solutions using Tulip's no-code platform.
  • Collaborate with Product and Engineering teams to communicate customer technical requirements and support renewal processes with technical value demonstrations.

Matching Summary

Match Score: 85

Tulip Interfaces is seeking a Technical Account Manager to join their Customer Success team in Somerville, MA. The role focuses on providing technical guidance to customers, ensuring they maximize the use of Tulip's no-code platform, while fostering strong relationships and collaboration across teams.

Salary

Base: $110,000 - $160,000; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Technical customer-facing roles
  • Manufacturing operations/Industry 4.0
  • APIs, system integrations, database concepts
  • No-code/low-code platforms
  • Digital transformation in industrial settings
  • Manufacturing execution systems (MES)

Nice-to-have

  • Customer success passion
  • Manufacturing innovation enthusiasm
  • Translating complex technical concepts
  • Collaborative mindset

Key Requirements

  • 5-7 years of experience in technical customer-facing roles
  • 3+ Years of Tulip delivery experience preferred
  • Ability to travel (estimated 20%)

Work Rights

Not specified

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