Team Manager - General Insurance Operations - Secondment
Lloydseurope
Leeds, United Kingdom
Base: £33,204 - £45,435 depending on experience; b...
Hybrid (minimum 40% onsite)
Experience leading teams in fast-paced environment
Strong coaching skills with evidence of improving performance
Ability to interpret performance and quality data
Lloyds Europe is seeking a Team Manager for their General Insurance Operations in Leeds, focusing on leading a team to enhance customer service and performance. The role emphasizes coaching, inclusivity, and compliance while offering a hybrid working model and a competitive benefits package
Job Summary
This role plays a key part in building technical capability and embedding a strong customer-first culture within the General Insurance Customer Operations team.
The company offers a generous pension contribution of up to 15%, an annual performance-related bonus, and share schemes including free shares.
Lloyds Banking Group is committed to creating a consciously inclusive workplace where colleagues can be themselves, thrive, and perform at their best.
Matching Summary
Match Score: 85
Lloyds Europe is seeking a Team Manager for their General Insurance Operations in Leeds, focusing on leading a team to enhance customer service and performance. The role emphasizes coaching, inclusivity, and compliance while offering a hybrid working model and a competitive benefits package.
Salary
Base: £33,204 - £45,435 depending on experience; Bonus/Equity: Annual performance-related bonus and share schemes; Benefits: Up to 15% pension, 24 days holiday plus bank holidays, private medical
Skills & Requirements
Must-have
Experience leading teams in fast-paced environment
Strong coaching skills with evidence of improving performance
Ability to interpret performance and quality data
Knowledge of compliance conduct risk and customer outcomes
Confident communication and decision-making skills
Nice-to-have
Experience in financial services or regulated operations
Involvement in change or continuous improvement activity
Experience supporting recruitment or colleague development
Culture positive driven activities experience
Key Requirements
Experience leading teams in customer-focused environment
Knowledge of compliance policies and regulatory requirements