Customer Service Representative

Grand Canine Hotel

Denver, CO, US
Base: $19.29ph doe; bonus/equity: tips; benefits: ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be on your feet often, able to lift 40 lbs, and require availability on evenings, weekends, and holidays.
  • Your responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, and keeping the lobby clean.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $19.29/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints
  • Keeping the lobby clean
  • Welcoming pet parents and VIPs

Nice-to-have

  • Fluent in human and hound
  • Concierge and chaos coordinator
  • Pet-obsessed professionals
  • Community living and elevating love

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter