Alternance - Assistant(e) Chef De Projet Stratégie Expérience Et Parcours Client - Mode - Septembre 2026 - H/f/x

Chanel

Paris, France
Customer journey definition and improvement
International community animation
Continuous improvement of customer experience
Contribute to imagining, structuring, and deploying customer journeys internationally, in line with the Maison's Fashion vision

Job Summary

  • Contribute to imagining, structuring, and deploying customer journeys internationally, in line with the Maison's Fashion vision.
  • Participate in the evolution of online and offline customer journeys by contributing to the design of target journeys and identifying friction points.
  • The Maison offers independence, a dynamic environment that cultivates excellence, and opportunities for evolution and growth.

Matching Summary

Contribute to imagining, structuring, and deploying customer journeys internationally, in line with the Maison's Fashion vision.

Skills & Requirements

Must-have

  • Customer journey definition and improvement
  • International community animation
  • Continuous improvement of customer experience
  • Omnichannel customer journeys
  • Digital and in-store interactions

Nice-to-have

  • Strong interest in fashion industry
  • Excellent interpersonal skills
  • Ability to work in an international environment
  • Cultivating excellence and personal growth

Key Requirements

  • Student in final year of studies (business school)
  • First professional experience in project management
  • Proficiency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter