Manager, Training (services Growth)

mussola.cat

Peoria, IL, United States
$147,760.00 - $221,640.00; bonus/equity: not speci...
Onsite
Experience in project management
Customer service knowledge
Ability to analyze situations
As the Manager, Training, you will lead a team of Global Subject Matter Experts to support Caterpillar dealers

Job Summary

  • As the Manager, Training, you will lead a team of Global Subject Matter Experts to support Caterpillar dealers.
  • The role focuses on enabling dealers to achieve their Services Growth goals through Technician Development.
  • Caterpillar is committed to building a better world through innovation and customer support.

Matching Summary

As the Manager, Training, you will lead a team of Global Subject Matter Experts to support Caterpillar dealers.

Salary

$147,760.00 - $221,640.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in project management
  • Customer service knowledge
  • Ability to analyze situations

Nice-to-have

  • Good organization and communication skills
  • Experience with dealer networks
  • Influencing executive level communications

Key Requirements

  • Engineering degree or equivalent work experience
  • 10+ years in project management or product support
  • Knowledge of customer satisfaction practices

Work Rights

Not specified

Tailored Resume

Cover Letter