Airfreight Import Team Lead / Assistant Manager

TALENT TRADER GROUP PTE. LTD.

Singapore, Singapore
Not specified
Supervisory experience in airfreight import
End-to-end import process management
Customs compliance and documentation expertise
TALENT TRADER GROUP PTE. LTD. is seeking an Airfreight Import Team Lead / Assistant Manager in Singapore. The role involves supporting and supervising the Airfreight Import Customer Service team, managing end-to-end import operations, and ensuring compliance with documentation and customs requirements

Job Summary

  • The role involves leading the Airfreight Import Customer Service team to ensure smooth end-to-end import operations.
  • Candidates will oversee daily activities including documentation, carrier coordination, customs compliance, and billing while monitoring service performance against SLAs.
  • The position requires handling complex customer escalations and collaborating with internal teams to drive continuous process improvements.

Matching Summary

Match Score: 85

TALENT TRADER GROUP PTE. LTD. is seeking an Airfreight Import Team Lead / Assistant Manager in Singapore. The role involves supporting and supervising the Airfreight Import Customer Service team, managing end-to-end import operations, and ensuring compliance with documentation and customs requirements.

Skills & Requirements

Must-have

  • Supervisory experience in airfreight import
  • End-to-end import process management
  • Customs compliance and documentation expertise
  • CargoWise system proficiency preferred
  • SLA and KPI performance monitoring

Nice-to-have

  • Strong leadership and communication skills
  • Problem-solving for complex escalations
  • Continuous process improvement initiatives
  • Collaboration with internal operations teams

Key Requirements

  • Supervisory or senior-level experience required
  • Strong understanding of airfreight workflows
  • Hands-on experience with CargoWise system preferred

Work Rights

Not specified

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