The Client Group Operating Officer is responsible for optimising the operating model of M&G’s global Client Group, using organisational insight and data driven analysis to strengthen capital raising efforts and improve Net Flow generation
Job Summary
The Client Group Operating Officer is responsible for optimising the operating model of M&G’s global Client Group, using organisational insight and data driven analysis to strengthen capital raising efforts and improve Net Flow generation.
The role maps organisational design, unifies client ecosystem data and performance signals, enhances Salesforce usage and governance, and leads the Distribution 1st Line Risk framework.
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Matching Summary
The Client Group Operating Officer is responsible for optimising the operating model of M&G’s global Client Group, using organisational insight and data driven analysis to strengthen capital raising efforts and improve Net Flow generation.
Skills & Requirements
Must-have
optimising operating model
data driven analysis
Salesforce usage and governance
Distribution 1st Line Risk framework
Enterprise Client Strategy
financial planning and cost oversight
Nice-to-have
long-term investment and savings solutions
collaboration across HR, Finance, Operations
continuous improvement mindset
adaptable and resilient
Key Requirements
Proven experience in leadership role within asset management
Strong strategic and operational planning skills
High data literacy
Experience in business performance reporting
Proven capability in governance and risk management
Skilled in Salesforce adoption
Demonstrated success operating within complex, global or matrixed environments