Customer Service Representative

Animal Emergency of Gainesville

Laredo, TX, United States
Depending on experience; not specified; not specif...
Operates multiple-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Salary

Depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Operates multiple-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Remains calm in emergency situations
  • Professional and friendly phone etiquette

Nice-to-have

  • Empathizes with emotional clients
  • People-focused approach
  • Supportive and collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter