Customer Care Specialist - Dutch Bilingual (philippine-based Candidates)

HelloFresh

BGC, Philippines
Competitive compensation; long service benefits in...
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Native or near-native dutch proficiency
Strong working proficiency in english
Experience in contact centre environment
** HelloFresh is seeking a Dutch Bilingual Customer Care Specialist based in BGC, Philippines, to deliver exceptional customer support across both voice and non-voice channels. The ideal candidate should possess strong communication skills in Dutch and English, with a focus on providing empathetic solutions in a fast-paced environment. **

Job Summary

  • You will deliver exceptional customer support across voice and non-voice channels ensuring high-quality experiences and accurate issue resolution.
  • The role requires native or near-native proficiency in spoken and written Dutch along with strong English skills for internal collaboration.
  • Candidates must have a reliable Work From Home setup including stable internet, backup connectivity, and power supply to ensure minimal disruption.

Matching Summary

Match Score: 75

** HelloFresh is seeking a Dutch Bilingual Customer Care Specialist based in BGC, Philippines, to deliver exceptional customer support across both voice and non-voice channels. The ideal candidate should possess strong communication skills in Dutch and English, with a focus on providing empathetic solutions in a fast-paced environment. **

Salary

Competitive Compensation; Long Service Benefits included; HMO medical coverage and life insurance provided

Skills & Requirements

Must-have

  • Native or near-native Dutch proficiency
  • Strong working proficiency in English
  • Experience in contact centre environment
  • Stable internet connection required
  • Backup power supply capability

Nice-to-have

  • French language proficiency preferred
  • Empathetic communication style
  • Ability to work independently
  • Positive attitude with ownership
  • Fast-paced multitasking skills

Key Requirements

  • Dutch language fluency (Mandatory)
  • English language proficiency (Mandatory)
  • Prior customer service experience
  • WFH equipment and infrastructure

Work Rights

Not specified

Tailored Resume

Cover Letter