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Labcorp is seeking a Senior Program Manager for their HR AI Product Experience team in Durham, NC. This role involves overseeing the development and governance of their AI assistant, DiNA, to enhance employee and manager interactions while ensuring high-quality HR service delivery.
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Job Summary
This role is accountable for the ongoing evolution, governance, and performance of Labcorp’s AI assistant (DiNA) for employees and people managers.
Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule including a minimum of three in-office days per week.
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off, Tuition Reimbursement, and Employee Stock Purchase Plan.
Matching Summary
Match Score: 75
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Labcorp is seeking a Senior Program Manager for their HR AI Product Experience team in Durham, NC. This role involves overseeing the development and governance of their AI assistant, DiNA, to enhance employee and manager interactions while ensuring high-quality HR service delivery.
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Skills & Requirements
Must-have
AI assistant product management
HR lifecycle process knowledge
Cross-functional team leadership
Conversation and content design
Workday or WatsonX Orchestrate experience
Hybrid work schedule in Durham or Burlington
Nice-to-have
Agile methodologies comfort
Global HR standards alignment
Stakeholder communication skills
Chatbot or digital employee platform management
HR service delivery systems knowledge
Key Requirements
Bachelor's Degree
8+ years HR or related experience
3+ years Workday, ServiceNow, or WatsonX experience