Principal, Customer Success Manager

Workday

India
Fully remote
Customer relationship coordination
Liaison between product and customer
Develop customer success plans
Workday is seeking a Principal Customer Success Manager in India, focusing on enhancing customer relationships and ensuring successful adoption of their solutions. The role is fully remote, emphasizing a collaborative and flexible work culture

Job Summary

  • The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth.
  • As our first Customer Success Manager in India, you will be instrumental in establishing our foundation in this vital, rapidly growing market.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Matching Summary

Match Score: 85

Workday is seeking a Principal Customer Success Manager in India, focusing on enhancing customer relationships and ensuring successful adoption of their solutions. The role is fully remote, emphasizing a collaborative and flexible work culture.

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Liaison between product and customer
  • Develop customer success plans
  • Prioritize and drive issue resolution
  • Facilitate solution adoption

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm

Key Requirements

  • 10+ years customer facing services role
  • 3+ years project management experience
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter