Sd L1

UNISYS AUSTRALIA PTY LIMITED

Australia
**
Hardware and software support
Client and cots applications
Network and user administration
** Unisys Australia is seeking an L1 Support Technician who will provide support for hardware, software, and network-related inquiries. The ideal candidate should have 1-2 years of experience in a similar role and possess problem-solving skills to address moderately complex issues. **

Job Summary

  • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
  • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
  • Utilizes problem solving and analytical skills to effectively resolve challenging incidents.

Matching Summary

Match Score: 75

** Unisys Australia is seeking an L1 Support Technician who will provide support for hardware, software, and network-related inquiries. The ideal candidate should have 1-2 years of experience in a similar role and possess problem-solving skills to address moderately complex issues. **

Skills & Requirements

Must-have

  • hardware and software support
  • client and COTS applications
  • network and user administration
  • problem solving and analytical skills

Nice-to-have

  • judgment based on experience
  • support L1 agents

Key Requirements

  • High School Diploma or GED
  • 1-2 years experience
  • technical certification or Associate Degree

Work Rights

Not specified

Tailored Resume

Cover Letter