Job Summary

• The Concierge Supervisor is responsible for supporting the Guest Relations team and Front Office Manager with day-to-day operations of the concierge desk and executing the Montage Palmetto Bluff Mission, Vision and Values.
• The Concierge Supervisor will communicate with Guest Reception and other necessary Department Heads regarding guest activity or special needs; creating and maintaining positive rapport and relationships with local community leaders and vendors alike.
• The Concierge Supervisor will ensure efficient provision of service at the Concierge Desk in the lobby, guaranteeing guest requests are satisfied efficiently, and will maintain an accurate log of events regarding guest contact and requests.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum of one year experience as a Concierge in a luxury hotel
• Minimum of two years’ experience in a luxury hotel
• Minimum of two years’ experience in customer service
• College Degree preferred
• Strong knowledge of MS Office
• Must be dependable and available to work weekends, nights and/or holidays

Work Rights