Not specified; equity included; comprehensive bene...
On-site
5 to 8 years customer-facing technical experience
Deep hands-on web technologies html css javascript rest apis
Experience managing strategic enterprise accounts with executives
The Customer Engineering team serves as the technical backbone for pre- and post-sales customer motion, connecting technical execution to business outcomes
Job Summary
The Customer Engineering team serves as the technical backbone for pre- and post-sales customer motion, connecting technical execution to business outcomes.
You will lead technical strategy for complex deployments, resolve ambiguous challenges, and partner with account teams to drive retention and expansion.
Pendo offers comprehensive top-tier coverage including medical, dental, life, pension match, equity, and high-value lifestyle perks.
Matching Summary
The Customer Engineering team serves as the technical backbone for pre- and post-sales customer motion, connecting technical execution to business outcomes.
Salary
Not specified; Equity included; Comprehensive benefits package
Skills & Requirements
Must-have
5 to 8 years customer-facing technical experience
Deep hands-on web technologies HTML CSS JavaScript REST APIs
Experience managing strategic Enterprise accounts with executives
Hands-on use of AI tools for workflow automation
Ability to solve ambiguous problems with multiple variables
Nice-to-have
Experience with Pendo or digital adoption platforms
Mobile app development skills Swift Android React Native
Familiarity with data architecture AI or machine learning concepts
Track record of building reusable frameworks and playbooks
Key Requirements
5 to 8 years experience in Solutions Engineering or Technical Account Management
Proven ability to architect and troubleshoot complex front-end implementations
Demonstrated integration of AI tools into day-to-day work