Alternance Gex Agent - Melia Vendôme

Melia Paris Vendôme

Paris, FR
On-site
Customer reception and support
Handling client requests
Guest satisfaction monitoring
The Melia Paris Vendôme is seeking a GEX Agent in alternation to ensure excellent customer service, from greeting to departure, and to ensure their satisfaction throughout their stay

Job Summary

  • The Melia Paris Vendôme is seeking a GEX Agent in alternation to ensure excellent customer service, from greeting to departure, and to ensure their satisfaction throughout their stay.
  • Missions include welcoming clients, preparing VIP arrivals, responding to requests, accompanying guests to rooms, advising on local activities, making reservations, and managing client feedback.
  • The ideal candidate is a student in hospitality, fluent in English (Spanish is a plus), proficient in office tools, possesses excellent interpersonal skills, and knows Paris and its attractions.

Matching Summary

The Melia Paris Vendôme is seeking a GEX Agent in alternation to ensure excellent customer service, from greeting to departure, and to ensure their satisfaction throughout their stay.

Skills & Requirements

Must-have

  • Customer reception and support
  • Handling client requests
  • Guest satisfaction monitoring
  • Client complaint resolution
  • Client feedback analysis

Nice-to-have

  • Exceptional interpersonal skills
  • Inspiring work environment
  • Team dynamic collaboration

Key Requirements

  • Student in Hospitality/Restoration
  • English fluency required
  • Office suite proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter