Member Services Associate

Chinese Swimming Club

Singapore
**
Minimum gce o level or diploma
Prior experience in reservations
Proficient in basic computer systems
** The Chinese Swimming Club is seeking a Member Services Associate to manage their KTV online booking system and deliver exceptional customer service. The ideal candidate will have a background in hospitality or customer service, strong communication skills, and the ability to work in a fast-paced environment. **

Job Summary

  • The role involves managing the KTV online booking system to ensure accurate and real-time reservation updates.
  • Candidates will coordinate with operations, F&B, and maintenance teams to ensure a seamless guest experience.
  • The position requires supporting promotional campaigns and maintaining detailed records for daily operational reports.

Matching Summary

Match Score: 75

** The Chinese Swimming Club is seeking a Member Services Associate to manage their KTV online booking system and deliver exceptional customer service. The ideal candidate will have a background in hospitality or customer service, strong communication skills, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • Minimum GCE O Level or Diploma
  • Prior experience in reservations
  • Proficient in basic computer systems
  • Able to multitask in fast-paced environment
  • Willing to work shifts and weekends

Nice-to-have

  • Good communication and interpersonal skills
  • Experience in hospitality or customer service
  • Proficiency in booking platforms

Key Requirements

  • Minimum GCE 'O' Level / Diploma
  • Prior experience in reservations preferred
  • Willingness to work shifts and public holidays

Work Rights

Not specified

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