Director Of Content Trust & Safety Operations

Bazaarvoice

Bengaluru, India
On-site
Content moderation
Fraud detection
Trust & safety
Spearhead the evolution of our India-based Trust & Safety operations, scaling from a small pilot team to a robust organization

Job Summary

  • Spearhead the evolution of our India-based Trust & Safety operations, scaling from a small pilot team to a robust organization.
  • Own the end-to-end scheduling and capacity execution for a 24/7 operation, ensuring zero coverage gaps during peak retail seasons.
  • Work with cutting-edge technology in a collaborative, global team with competitive salary and good benefits.

Matching Summary

Spearhead the evolution of our India-based Trust & Safety operations, scaling from a small pilot team to a robust organization.

Skills & Requirements

Must-have

  • Content Moderation
  • Fraud Detection
  • Trust & Safety
  • 24/7 Operations Management
  • Performance KPI Management
  • Workforce Management Tools

Nice-to-have

  • Global Capability Center scaling
  • High-growth tech environment
  • International team collaboration
  • Fraud Detection Systems expertise

Key Requirements

  • 10+ years in Operations
  • 5+ years in Content Moderation, Fraud, or Trust & Safety
  • Proven track record of scaling a team
  • Experience with Workforce Management tools
  • Experience collaborating with international teams

Work Rights

Not specified

Tailored Resume

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