Production Service Clerk

Marmon

Moscow, TN, United States
Customer inquiry resolution
Order processing and documentation
Quality checks and accuracy
You will be responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication

Job Summary

  • You will be responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
  • The role supports order processing, customer records, consignment or service shipment paperwork, and escalates complex issues as needed while maintaining quality and productivity expectations.
  • Marmon is committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering a culture where everyone is empowered to be their best.

Matching Summary

You will be responsible for directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.

Skills & Requirements

Must-have

  • Customer inquiry resolution
  • Order processing and documentation
  • Quality checks and accuracy
  • Use of Microsoft programs
  • Safety compliance with PPE
  • Communication with customers and team

Nice-to-have

  • Teamwork and collaboration
  • Attention to detail
  • Ability to read blueprint drawings
  • Good attendance and work habits

Key Requirements

  • High School Diploma or GED preferred
  • 3 to 6 months related experience preferred
  • Ability to enter data efficiently and accurately
  • Good communication skills
  • Ability to wear PPE when required

Work Rights

Not specified

Tailored Resume

Cover Letter