Associate, Global Technical Support

Ciena

Remote
Fully remote
Remote technical support
Fiber optic transport knowledge
Data communications protocols expertise
Ciena is committed to a people-first approach, focusing on individual growth and well-being

Job Summary

  • Ciena is committed to a people-first approach, focusing on individual growth and well-being.
  • The role involves providing system level post-sales support for CIENA’s customer base.
  • Candidates will work in a flexible environment that values diversity and inclusion.

Matching Summary

Ciena is committed to a people-first approach, focusing on individual growth and well-being.

Skills & Requirements

Must-have

  • Remote technical support
  • Fiber optic transport knowledge
  • Data communications protocols expertise

Nice-to-have

  • Team player with strong customer focus
  • Ability to work under stress
  • Experience with UNIX and SUN/Oracle systems

Key Requirements

  • Bachelor’s degree in technical field
  • 3-5 years related experience
  • CE-A and OC-A certifications

Work Rights

Not specified

Tailored Resume

Cover Letter