This position oversees the placement of instructional support, including Undergraduate Course Aides and Academic Peer Mentors, in INFO courses and undergraduate co-curricular support spaces
Job Summary
This position oversees the placement of instructional support, including Undergraduate Course Aides and Academic Peer Mentors, in INFO courses and undergraduate co-curricular support spaces.
The position ensures the accuracy of undergraduate student records by managing record updates, including grade changes and duplicate credit monitoring.
Additionally, this role supports recruitment efforts for the INFO undergraduate programs.
Matching Summary
This position oversees the placement of instructional support, including Undergraduate Course Aides and Academic Peer Mentors, in INFO courses and undergraduate co-curricular support spaces.
Salary
$60,760 - $72,912
Skills & Requirements
Must-have
Program management and assessment knowledge
Higher education student instruction knowledge
Microsoft Office and Google Workspace proficiency
Policy interpretation and application
Multitasking with customer service commitment
Nice-to-have
Higher education administrative support experience
University of Maryland systems familiarity
Data/task management systems experience
Data reporting or workflow automation tools experience
Basic SQL for data querying
Basic Python concepts understanding
Key Requirements
Bachelor's degree or equivalent experience
One year of experience in education or academic affairs