Customer Service - Dutch

Concentrix

Kagithane, Turkey
Customer service support
Resolve routine problems
Meet contractual kpis
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • resolve routine problems
  • meet contractual KPIs
  • provide resolution to customer
  • track and document information

Nice-to-have

  • demonstrate empathy
  • build rapport with customer
  • work as a team member
  • maintain pleasant tone

Key Requirements

  • three to six months relevant experience preferred
  • High school diploma
  • Ability to work independently
  • Ability to rotate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter