Customer Banking Specialist - Campbelltown

CommBank

Campbelltown, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a Customer Banking Specialist for their Campbelltown branch to deliver exceptional customer service and support customers with their banking needs. The role involves in-depth customer interactions, financial health checks, and promoting the bank's products while working part-time hours. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks, and provide options through education & demonstration of in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills.

Matching Summary

Match Score: 75

** CommBank is seeking a Customer Banking Specialist for their Campbelltown branch to deliver exceptional customer service and support customers with their banking needs. The role involves in-depth customer interactions, financial health checks, and promoting the bank's products while working part-time hours. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide holistic customer solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building career
  • Support Aboriginal and/or Torres Strait Islander Peoples
  • Network across Indigenous Employee Network

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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