Customer Service Representative

Agilent Technologies

Not specified; pyy ranges determined by role, leve...
Bachelor's or master's degree
3+ years relevant experience
End-to-end order status management
The role provides pre-sales and post-sales consulting to Agilent customers regarding order fulfillment, repairs, and account administration

Job Summary

  • The role provides pre-sales and post-sales consulting to Agilent customers regarding order fulfillment, repairs, and account administration.
  • Employees manage the end-to-end customer experience by coordinating between sales, manufacturing, logistics, and service delivery teams.
  • This is a full-time position with no travel required, focusing on resolving complex issues for multi-regional accounts.

Matching Summary

The role provides pre-sales and post-sales consulting to Agilent customers regarding order fulfillment, repairs, and account administration.

Salary

Not specified; Pay ranges determined by role, level, and location; Individual pay determined by work location and additional factors

Skills & Requirements

Must-have

  • Bachelor's or Master's Degree
  • 3+ years relevant experience
  • End-to-end order status management

Nice-to-have

  • Ability to read/write in multiple languages
  • Project management skills for multi-country accounts
  • Knowledge of international compliance requirements

Key Requirements

  • Bachelor's or Master's Degree
  • At least 3 years relevant experience
  • Post-graduate certification if required

Work Rights

Not specified

Tailored Resume

Cover Letter