The Shift Supervisor is responsible for orchestrating the production of quality food and high standards of service to ensure maximum guest satisfaction
Job Summary
The Shift Supervisor is responsible for orchestrating the production of quality food and high standards of service to ensure maximum guest satisfaction.
Candidates must be able to enforce performance standards, train new employees, and evaluate associate job performance regularly.
The role requires maintaining open communication through daily pre-shift meetings and ensuring venue operations run smoothly and efficiently.
Matching Summary
The Shift Supervisor is responsible for orchestrating the production of quality food and high standards of service to ensure maximum guest satisfaction.
Skills & Requirements
Must-have
Lead team of food and beverage associates
Enforce franchise service standards
Manage guest grievances effectively
Operate Point of Sale (Revention) system
Maintain FIFO inventory rotation methods
Ensure compliance with health regulations
Nice-to-have
Build relationships and loyalty with guests
Foster teamwork and employee morale
Participate in new menu implementations
Demonstrate strong analytical skills
Apply commonsense understanding to situations
Key Requirements
High School Diploma or GED preferred
2-3 years relevant experience with leadership ability
Obtain alcohol service certification within 30 days
Obtain Serv-Safe Certification within 90 days
Must possess basic computer skills including Word and Excel