Ms Services Engineer (l1)-5

NTT Communications

Not specified; not specified; not specified
On-site
Bachelor's degree in it or equivalent experience
Ccna certification or equivalent
Entry-level network troubleshooting experience
NTT Communications is seeking an entry-level Networking Managed Services Engineer (L1) to provide support and ensure the operational integrity of clients' IT infrastructure. The role focuses on first-line support for incidents, proactive problem identification, and contribution to project work, all within a diverse and inclusive workplace

Job Summary

  • This entry-level role focuses on ensuring zero missed service level agreement conditions by managing incidents to resolution.
  • The engineer will monitor client infrastructure, identify root causes of errors, and execute maintenance activities including patching.
  • Candidates must possess strong communication skills to work across different cultures and place clients at the forefront of all interactions.

Matching Summary

Match Score: 75

NTT Communications is seeking an entry-level Networking Managed Services Engineer (L1) to provide support and ensure the operational integrity of clients' IT infrastructure. The role focuses on first-line support for incidents, proactive problem identification, and contribution to project work, all within a diverse and inclusive workplace.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in IT or equivalent experience
  • CCNA certification or equivalent
  • Entry-level network troubleshooting experience
  • Knowledge of BGP, OSPF, EIGRP routing protocols
  • Experience with Palo Alto, Fortinet, Cisco firewalls

Nice-to-have

  • Ability to work in a pressurized environment
  • Proactive identification of work optimization opportunities
  • Strong active listening and communication skills
  • Willingness to work longer hours when necessary
  • Experience with disaster recovery functions and tests

Key Requirements

  • Bachelor's degree in Information Technology/Computing
  • CCNA or equivalent certification required
  • Entry-level experience in network/data center administration
  • Demonstrated equivalent work experience if no degree

Work Rights

Not specified

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