Base: $93,000 - $135,000; bonus/equity: not specif...
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Advanced technical support for litera ecosystem
Administer box enterprise environment
Manage docusign administration
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Cooley LLP is seeking a Technology Applications Specialist to enhance its legal technology platforms while providing exceptional technical support and user training. The ideal candidate will possess strong experience in enterprise applications and a customer service-oriented mindset.
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Job Summary
The Technology Applications Specialist is responsible for supporting and enhancing legal technology platforms by designing, configuring, and deploying systems that improve workflows and drive strong user adoption.
Specific duties include providing advanced technical support for the Litera ecosystem, administering Box and DocuSign, and serving as a subject matter expert for iManage Work 10.
The role requires partnering with internal teams to improve processes, deliver user training, maintain documentation, and support end-user software rollouts.
Matching Summary
Match Score: 75
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Cooley LLP is seeking a Technology Applications Specialist to enhance its legal technology platforms while providing exceptional technical support and user training. The ideal candidate will possess strong experience in enterprise applications and a customer service-oriented mindset.
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Salary
Base: $93,000 - $135,000; Bonus/Equity: Not specified; Benefits: Competitive compensation and excellent benefits package
Skills & Requirements
Must-have
Advanced technical support for Litera ecosystem
Administer Box enterprise environment
Manage DocuSign administration
Subject matter expert for iManage Work 10
Support end-user software rollouts
Troubleshoot complex application issues
Nice-to-have
Customer service excellence
Translate complex technical concepts
Proactive problem resolution
Continuous platform improvements
Team-player with collaborative spirit
Key Requirements
4+ years directly applicable experience
Experience administering DocuSign and Adobe Acrobat Pro
Ability to interpret Azure Entra ID authentication errors
Operational experience supporting applications in hybrid or public cloud environments
Ability to troubleshoot complex application issues within Windows environments