Usher/ticket Taker Manager - Mystic Lake Amphitheater

Live Nation Entertainment

Shakopee, MN, United States
Base: $20.00 - $25.00 usd hourly; bonus/equity: no...
Guest satisfaction
Staff supervision and training
Guest complaint resolution
The Usher/Ticket Taker Manager will oversee front-of-house staff and ensure an exceptional guest experience at the Mystic Lake Amphitheater

Job Summary

  • The Usher/Ticket Taker Manager will oversee front-of-house staff and ensure an exceptional guest experience at the Mystic Lake Amphitheater.
  • This role involves interviewing, selecting, training, and supervising usher staff, as well as managing staff schedules and venue representation.
  • The position requires working with operational leadership to maintain Live Nation budgeting, safety, and service standards, and is a Part-Time Seasonal role.

Matching Summary

The Usher/Ticket Taker Manager will oversee front-of-house staff and ensure an exceptional guest experience at the Mystic Lake Amphitheater.

Salary

Base: $20.00 - $25.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest satisfaction
  • Staff supervision and training
  • Guest complaint resolution
  • Venue operations
  • Budget management
  • Safety and service standards

Nice-to-have

  • Positive outlook
  • Teamwork
  • Sustainability program participation
  • Public speaking skills

Key Requirements

  • 3-5 years experience in a comparable role
  • 2 years experience in Guest Service
  • Ability to maintain composure in hectic environment
  • Ability to de-escalate high stress situations
  • Familiar with Microsoft Office Suite
  • Must be able to lift 30 lbs.+

Work Rights

Not specified

Tailored Resume

Cover Letter