Senior Customer Operations Specialist

Octopus Energy

Munich, DE
Not specified; not specified; not specified
On-site
Self-driven customer operations specialist
Customer-facing role experience
Delightful customer service delivery
Octopus Energy is seeking a Senior Customer Operations Specialist in Munich to enhance customer experiences as part of their new German team focused on sustainable mobility through electric car leasing. The position requires a self-driven individual committed to customer service and offers opportunities for influence and growth within the company

Job Summary

  • The company is revolutionizing the sustainable mobility market through electric car leasing in Germany.
  • This founding phase role offers the opportunity to actively engage with customers and influence service processes from scratch.
  • Candidates will have plenty of development opportunities, including potential advancement to a team leader position.

Matching Summary

Match Score: 85

Octopus Energy is seeking a Senior Customer Operations Specialist in Munich to enhance customer experiences as part of their new German team focused on sustainable mobility through electric car leasing. The position requires a self-driven individual committed to customer service and offers opportunities for influence and growth within the company.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Self-driven customer operations specialist
  • Customer-facing role experience
  • Delightful customer service delivery

Nice-to-have

  • Influence on service design
  • Development into team leader role
  • Founding phase team member mindset

Key Requirements

  • English language proficiency for CV submission
  • UK Talent team review process compliance

Work Rights

Not specified

Tailored Resume

Cover Letter