Technical Customer Service Desk Agent In Indianapolis, In

Unisys UK

Indianapolis, IN, US
Fully remote
Tier 1 and tier 2 support
Troubleshooting complex issues
Network connectivity support
The role involves providing Tier 1 and Tier 2 support for various technical issues

Job Summary

  • The role involves providing Tier 1 and Tier 2 support for various technical issues.
  • You will be responsible for troubleshooting and resolving complex hardware and software problems.
  • Unisys offers an outstanding benefits package, including unlimited paid time off and comprehensive healthcare.

Matching Summary

The role involves providing Tier 1 and Tier 2 support for various technical issues.

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 support
  • Troubleshooting complex issues
  • Network connectivity support

Nice-to-have

  • Problem solving skills
  • Analytical skills
  • Supportive team environment

Key Requirements

  • 2-4 years of experience
  • Some college education
  • Technical certification or Associate Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter