Employer Direct Healthcare, LLC dba Lantern Specialty Care
Dallas, United States
On-site
Manage low- and high-complexity claims inquiries
Investigate and resolve member billing issues
Maintain accurate documentation in carehub and sharepoint
The role supports Lantern's mission by delivering exceptional provider services and identifying billing error trends for process improvement
Job Summary
The role supports Lantern's mission by delivering exceptional provider services and identifying billing error trends for process improvement.
Responsibilities include managing complex claims status inquiries, investigating member billing issues, and conducting trend analysis to drive operational solutions.
Candidates are expected to embody core values of Logic, Inclusion, Grit, Humanity, Truth, and Teamwork while navigating the complex healthcare landscape.
Matching Summary
The role supports Lantern's mission by delivering exceptional provider services and identifying billing error trends for process improvement.
Skills & Requirements
Must-have
Manage low- and high-complexity claims inquiries
Investigate and resolve member billing issues
Maintain accurate documentation in CareHub and SharePoint
Audit member bill payment requests
Communicate empathetically with providers and members