Depending on experience; not specified; not specif...
Professional and friendly phone etiquette
Ability to problem solve
Excellent customer service skills
Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow
Job Summary
Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Salary
Depending on experience; Not specified; Not specified
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Ability to problem solve
Excellent customer service skills
Computer efficiency
Very detail-oriented
Nice-to-have
Empathizes with clients
Remains calm in emergencies
Creates good first and last impressions
Key Requirements
HS Diploma or educational equivalent
Ability to work most Saturdays
Available to work weekends and holiday rotations
Experience with Veterinary Electronic Medical Records
One year of customer service representative experience