Customer Service Representative

Liberty Pet Hospital

Competitive pyy; performance bonuses available; 40...
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a supportive team environment.

Matching Summary

The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work in a fast-paced environment

Nice-to-have

  • Prior customer service experience preferred
  • Experience with Avimark software
  • Empathy when dealing with emotional clients
  • Ability to lift up to 40 pounds
  • Strong organizational skills for multiple tasks

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software
  • Flexibility to work Saturdays until 2pm

Work Rights

Not specified

Tailored Resume

Cover Letter