Service Coordinator (security Team)

Johnson Controls OpenBlue

Bratislava, Slovakia
Onsite (bratislava business center)
Fluent german spoken and written
Strong communication skills
Customer-oriented approach
Johnson Controls OpenBlue is seeking a Service Coordinator for its Security Service operations in Bratislava, Slovakia. The role involves facilitating communication between customers and technicians, managing service activities, and ensuring efficient dispatching, with a strong emphasis on customer service skills and fluency in German

Job Summary

  • You will serve as an operational link between customers and field service technicians, managing daily service activities and handling customer requests.
  • Key responsibilities include customer and technician communication, service coordination and administration, and operational support for the Security Service team.
  • Full training on internal systems and tools will be provided, with a one-week onboarding in Vienna and no regular travel except for two annual service meetings.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Service Coordinator for its Security Service operations in Bratislava, Slovakia. The role involves facilitating communication between customers and technicians, managing service activities, and ensuring efficient dispatching, with a strong emphasis on customer service skills and fluency in German.

Skills & Requirements

Must-have

  • Fluent German spoken and written
  • Strong communication skills
  • Customer-oriented approach
  • High accuracy and attention to detail
  • Ability to work under time pressure
  • Manage multiple tasks
  • Proactive mindset

Nice-to-have

  • Team-oriented approach
  • Technical background electrical
  • Customer service experience
  • Coordination administrative roles
  • Service management tools experience

Key Requirements

  • Fluent German
  • Customer service experience
  • Coordination experience
  • Administrative roles experience

Work Rights

Not specified

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