Pfizer is seeking a Patient Experience Lead for its Digital Commerce department, focusing on enhancing patient engagement and support within the Metabolism/Weight Management portfolio. The role involves leading strategic initiatives, managing digital assets, and fostering partnerships to improve patient outcomes and adherence
Job Summary
This strategic role leads the definition and execution of an omnichannel patient-centric experience strategy for Pfizer's Metabolism/Weight Management portfolio.
The incumbent will manage core digital assets like the One Stop patient service platform while expanding the external Weight Management Alliance ecosystem.
Success requires building a high-performing team and integrating patient research with real-world data to drive adherence and business value.
Matching Summary
Match Score: 85
Pfizer is seeking a Patient Experience Lead for its Digital Commerce department, focusing on enhancing patient engagement and support within the Metabolism/Weight Management portfolio. The role involves leading strategic initiatives, managing digital assets, and fostering partnerships to improve patient outcomes and adherence.
Skills & Requirements
Must-have
10+ years marketing or patient experience
Obesity or metabolic disease knowledge
Patient support platform operations
Cross-functional team leadership
Data-driven decision making
Nice-to-have
Fluent English communication skills
Experience with weight management alliances
Strategic partnership negotiation
Behavioral insights integration
Key Requirements
Over 10 years experience in Marketing or Patient Experience
Deep knowledge in Obesity or Metabolic diseases
Proven track record operating large-scale patient platforms