Field Application Engineer, Spsd

Agilent

Fully remote
Scientific and technical expertise
Pre-sales technical support
Customer demonstrations
Agilent is seeking a Field Application Engineer to provide scientific and technical expertise to drive sales and support customers. The role requires a strong background in technical support, pre-sales, and customer interaction with a focus on problem-solving and customer satisfaction

Job Summary

  • Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers.
  • Provides expertise during various phases of the sales process including pre-sales technical and application support for the sales team.
  • Ensures post-sales applications support inquiries and complaints are documented and logged according to regulatory and quality policies.

Matching Summary

Match Score: 85

Agilent is seeking a Field Application Engineer to provide scientific and technical expertise to drive sales and support customers. The role requires a strong background in technical support, pre-sales, and customer interaction with a focus on problem-solving and customer satisfaction.

Skills & Requirements

Must-have

  • Scientific and technical expertise
  • Pre-sales technical support
  • Customer demonstrations
  • Technical presentations and seminars
  • Wet-lab and data analysis
  • Remote and on-site troubleshooting
  • Customer site access requirements

Nice-to-have

  • Customer satisfaction focus
  • Collaboration with internal teams
  • Regulatory and quality policy adherence

Key Requirements

  • Bachelor's or Master's Degree or equivalent
  • At least 4+ years relevant experience
  • Post-graduate, certification and/or license may be required
  • Must consent to customer/vendor credentialing

Work Rights

Not specified

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