This role leads Quality and Health, Safety, and Environment within a regional Customer Operations Team to ensure conformity with internal processes and external regulations
Job Summary
This role leads Quality and Health, Safety, and Environment within a regional Customer Operations Team to ensure conformity with internal processes and external regulations.
The Customer Quality Engineer serves as the primary contact for internal and external customers, providing coaching on quality processes, investigations, and regulatory guidance.
Candidates must be familiar with Civil Aerospace processes and apply problem resolution tools like DMAIC or 8D to drive product integrity.
Matching Summary
This role leads Quality and Health, Safety, and Environment within a regional Customer Operations Team to ensure conformity with internal processes and external regulations.
Skills & Requirements
Must-have
Civil Aerospace processes knowledge
EASA Part 145 regulatory requirements
Problem Resolution and Lean Six Sigma tools
Cross-functional team influence
Quality and Safety performance management
Nice-to-have
Track record in favorable and unfavorable circumstances
Zero Defect and Zero Harm culture promotion
Coaching and mentoring investigators
Individuality and diverse perspectives
Key Requirements
Familiarity with Civil Large Engine products
Experience applying Problem Resolution tools
Knowledge of regulatory bodies and Aftermarket Operations