Credit Welfare Agent

octopus.energy

Southampton, GB
On-site
Compassionate and resilient demeanor
Field-based lone working capability
Problem-solving and listening skills
Octopus Energy is seeking a Credit Welfare Agent in Southampton to assist customers in debt through home visits, helping them establish sustainable repayment plans. The ideal candidate should possess strong communication skills, empathy, and resilience, as they will be addressing sensitive financial situations

Matching Summary

Match Score: 85

Octopus Energy is seeking a Credit Welfare Agent in Southampton to assist customers in debt through home visits, helping them establish sustainable repayment plans. The ideal candidate should possess strong communication skills, empathy, and resilience, as they will be addressing sensitive financial situations.

Skills & Requirements

Must-have

  • Compassionate and resilient demeanor
  • Field-based lone working capability
  • Problem-solving and listening skills

Nice-to-have

  • Ability to set up sustainable repayment plans
  • Strong communication with customers in debt
  • Desk-based phone interaction experience

Key Requirements

  • Resilience for high-stress debt situations
  • Willingness to work alone in the field
  • Strong interpersonal communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter