Sales Support Representative - Hvac

Ferguson PLC

Pineville, NC, United States
Base: $18.71 - $29.92 hourly; bonus/equity: bonus ...
Onsite
Customer relationship management (crm) system
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by providing personalized customer service, coordinating deliveries, and managing sales orders.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, family benefits

Skills & Requirements

Must-have

  • Customer relationship management (CRM) system
  • Timely quotations and accurate sales orders
  • Coordinate deliveries for customers
  • Respond quickly to customer needs
  • Use Microsoft Office
  • Answer sales calls and resolve concerns

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Ability to upsell products
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • Adaptability in fast-paced environment
  • Quickly learn product knowledge

Key Requirements

  • 0-3 years sales or customer service experience
  • Experience in plumbing, HVAC, or trades preferred
  • Ability to make timely decisions
  • General digital literacy
  • Ability to work onsite Monday to Friday
  • Bonus or incentive plan eligible

Work Rights

Not specified

Tailored Resume

Cover Letter