Delivery Monitoring & Service Claims Coordinator

Essity AB

Saint-Ouen, France
Not specified; pyrticipytion + profit-sharing bonu...
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Fluent in french and english
Knowledge in logistics operations
Claims resolution experience
** Essity AB is seeking a Delivery Monitoring & Service Claims Coordinator for their Tork brand in Saint-Ouen, France. The role involves coordinating customer service claims, managing logistics operations, and ensuring effective communication with various internal stakeholders. **

Job Summary

  • The role involves coordinating with internal stakeholders to resolve issues impacting customers in the professional hygiene sector.
  • Candidates will manage customer claims, analyze service issues, and execute resolutions while maintaining quality notifications.
  • The position offers benefits including 2 days of home office per week, subsidized restaurant meals, and transport card reimbursement.

Matching Summary

Match Score: 75

** Essity AB is seeking a Delivery Monitoring & Service Claims Coordinator for their Tork brand in Saint-Ouen, France. The role involves coordinating customer service claims, managing logistics operations, and ensuring effective communication with various internal stakeholders. **

Salary

Not specified; Participation and profit-sharing bonuses available; Subsidized company restaurant included

Skills & Requirements

Must-have

  • Fluent in French and English
  • Knowledge in logistics operations
  • Claims resolution experience
  • Cross-functional collaboration skills

Nice-to-have

  • Strong administrative skills
  • Proactive and enthusiastic attitude
  • Conflict resolution abilities
  • Customer-focused mindset

Key Requirements

  • Fluency in French and English
  • Experience in logistics operations
  • Background in customer service claims

Work Rights

Not specified

Tailored Resume

Cover Letter