Not specified; salary reviews included; incentive ...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey
Job Summary
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
EML fosters a learning culture with comprehensive development opportunities and a diverse, collaborative team environment.
Employees enjoy flexibility to work from home up to 3 days per week after training completion along with extensive benefits including health insurance and parental leave.
Matching Summary
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
Salary
Not specified; Salary reviews included; Incentive scheme available
Skills & Requirements
Must-have
Experience in fast-paced high-pressure environment
Strong PC skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
Nice-to-have
Empathetic and resilient approach to sensitive situations
Proactive self-motivated problem solver
High attention to detail and organizational skills
Key Requirements
Previous experience in customer service, medical reception, or call centre
Ability to manage caseloads within legislation and compliance guidelines