Senior Solutions Architect, Emea

Harvey

London, United Kingdom
Remote
Enterprise customer experience
Explain technical aspects of ai
Security and architecture questions
Transforming how legal and professional services operate end-to-end using frontier agentic AI

Job Summary

  • Transforming how legal and professional services operate end-to-end using frontier agentic AI.
  • Responsible for explaining technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration.
  • Collaborate closely with Go To Market and Customer Success teams to articulate technical capabilities and benefits to clients.

Matching Summary

Transforming how legal and professional services operate end-to-end using frontier agentic AI.

Skills & Requirements

Must-have

  • Enterprise customer experience
  • Explain technical aspects of AI
  • Security and architecture questions
  • Configure customer accounts
  • Seamless platform integration
  • Drive upsell opportunities

Nice-to-have

  • Thrive in ambiguity
  • Push for excellence
  • Collaborative, low-ego approach
  • Curiosity about generative AI
  • High-growth startup experience

Key Requirements

  • Proven experience with enterprise customers
  • Strong technical acumen
  • Ability to explain LLM behavior
  • Excellent communication skills
  • Demonstrated ability to work through ambiguity
  • Prior experience at a high-growth startup

Work Rights

Not specified

Tailored Resume

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