Customer Support Specialist (m/w/d) / Kundenberater (m/w/d)

Capita

Plovdiv, Bulgaria
Not specified; not specified; monthly meal voucher...
Fully remote
German language proficiency b2/c1 level
Ms office software knowledge
Willingness to work rotating shifts
You will handle customer inquiries via email, phone, and SMS while ensuring accurate data processing and system updates

Job Summary

  • You will handle customer inquiries via email, phone, and SMS while ensuring accurate data processing and system updates.
  • The role offers a hybrid work model allowing full remote work after the initial six-week training period in Bulgaria.
  • Employees receive comprehensive benefits including private health insurance, a fully covered MultiSport card, and an accommodation bonus.

Matching Summary

You will handle customer inquiries via email, phone, and SMS while ensuring accurate data processing and system updates.

Salary

Not specified; Not specified; Monthly meal vouchers included

Skills & Requirements

Must-have

  • German language proficiency B2/C1 level
  • MS Office software knowledge
  • Willingness to work rotating shifts
  • Availability for on-site training in Plovdiv

Nice-to-have

  • Strong organizational and communication skills
  • Customer-oriented mindset
  • Ability to identify sales opportunities
  • Interest in project initiatives

Key Requirements

  • German language skills at B2 or C1 level
  • Proficiency with MS Office applications
  • Availability for shift work Monday through Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter