Bridge Operations Associate

Stripe

Bengaluru, India
On-site
Analyze and troubleshoot technical issues
Api documentation knowledge
Develop product and platform expertise
Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade

Job Summary

  • Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade.
  • In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues.
  • You will take ownership of complex, technical user issues and work across teams to resolve them.

Matching Summary

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade.

Skills & Requirements

Must-have

  • Analyze and troubleshoot technical issues
  • API documentation knowledge
  • Develop product and platform expertise
  • Optimize and scale support processes
  • Data-driven insights and metrics
  • Continuous improvement initiatives

Nice-to-have

  • User first mindset
  • Analytical thinking and problem solving
  • Process-oriented mindset
  • Cross team collaboration
  • Challenge the status quo

Key Requirements

  • 2 -5 years of experience in customer support
  • Excellent communication skills
  • Ability to prioritize
  • Willing to periodically work a weekend day

Work Rights

Not specified

Tailored Resume

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