Key Account Rep – Customer Service

Ecolab Pty Ltd

Not specified
End-to-end export order processing
International trade regulations compliance
Erp system proficiency
Ecolab Pty Ltd is seeking a detail-oriented Key Account Representative specialized in export operations and customer service. The role involves managing end-to-end export processes, ensuring compliance with regulations, and maintaining customer relationships in a dynamic international environment

Job Summary

  • This role serves as the primary point of contact for international customers to ensure smooth order processing and timely shipments.
  • The position requires managing end-to-end export operations including documentation, compliance, and shipment tracking from receipt to final delivery.
  • Candidates will collaborate with Sales, Finance, Warehouse, and Logistics teams while meeting defined service level agreements and performance targets.

Matching Summary

Match Score: 85

Ecolab Pty Ltd is seeking a detail-oriented Key Account Representative specialized in export operations and customer service. The role involves managing end-to-end export processes, ensuring compliance with regulations, and maintaining customer relationships in a dynamic international environment.

Skills & Requirements

Must-have

  • End-to-end export order processing
  • International trade regulations compliance
  • ERP system proficiency
  • Customer complaint resolution
  • Freight forwarder coordination

Nice-to-have

  • Additional language skills
  • Strong problem-solving abilities
  • Cross-functional collaboration experience
  • Incoterms knowledge
  • Detail-oriented mindset

Key Requirements

  • Experience in Export Customer Service or International Trade
  • Proficiency in ERP systems and Microsoft Office tools
  • Strong written and verbal communication skills in English

Work Rights

Not specified

Tailored Resume

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