Ai Solutions Architect-customer Experience

Teledyne Technologies Incorporated

Multiple Locations
$153,200.00-$204,300.000 py
Build and maintain agent libraries
Establish governance frameworks
Define intake/prioritization for agent requests
As part of Teledyne’s AI Transformation Office, you will join a team of AI Adoption Leads, each specializing in a specific area of AI

Job Summary

  • As part of Teledyne’s AI Transformation Office, you will join a team of AI Adoption Leads, each specializing in a specific area of AI.
  • The AI Solutions Architect will establish governance and templates for conversational AI agents used for customer and product support by maintaining agent libraries, developing roadmaps, supporting citizen developers, and establishing knowledge strategies while ensuring secure deployments and adherence to standards.
  • The AI support lead plays a critical role in agent development by gathering essential data and domain expertise to maximize agent effectiveness, overseeing governance through the establishment of guardrails and clear design guidelines for AI agents to promote security and continuous improvement, and fostering collaboration by conducting training sessions for support staff to efficiently utilize internal AI assistants for rapid information access and query resolution.

Matching Summary

As part of Teledyne’s AI Transformation Office, you will join a team of AI Adoption Leads, each specializing in a specific area of AI.

Salary

$153,200.00-$204,300.000

Skills & Requirements

Must-have

  • Build and maintain agent libraries
  • Establish governance frameworks
  • Define intake/prioritization for agent requests
  • Deliver PoCs/pilots
  • Define fallback and handover
  • Establish response playbooks
  • Publish knowledge lifecycle

Nice-to-have

  • Thrive on making an impact
  • Connect and co-create with leaders
  • Inspire change
  • Adaptability and influence

Key Requirements

  • Hands-on building agents in Copilot Studio/Azure Foundry
  • Familiarity with Power Platform
  • Experience defining conversational AI governance
  • Ability to design instruction prompts/personas
  • Comfort with multi-agent orchestration
  • Ability to drive knowledge lifecycle
  • Bachelor’s in Business/Information Systems/Engineering or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter