Regional Head Of Sales Backoffice (m/w/d)

miele.cz

Not specified
Regional sales backoffice steering
Key performance indicators management
Service level oversight
The Regional Head of Sales Backoffice at Miele involves overseeing the regional sales backoffice operations, ensuring data quality, service levels, and process optimization. The ideal candidate will have a strong background in sales leadership and project management, with proficiency in German and English

Job Summary

  • You will steer the regional Sales Backoffice in close cooperation with internal departments, taking responsibility for key figures, service levels, and high data quality.
  • You will drive process optimizations through standardization and automation, acting as the central point of contact for Sales, central Sales Backoffice, and Cluster Management.
  • You will lead and develop local and functional Sales Backoffice teams, fostering a unified, performance-oriented setup, and analyze feedback like NPS and CSAT to derive improvement measures.

Matching Summary

Match Score: 85

The Regional Head of Sales Backoffice at Miele involves overseeing the regional sales backoffice operations, ensuring data quality, service levels, and process optimization. The ideal candidate will have a strong background in sales leadership and project management, with proficiency in German and English.

Skills & Requirements

Must-have

  • Regional Sales Backoffice Steering
  • Key Performance Indicators Management
  • Service Level Oversight
  • Data Quality Assurance
  • Process Optimization
  • Standardization and Automation

Nice-to-have

  • Customer Satisfaction Analysis
  • Digital Initiative Support
  • Company Representation in Associations
  • Performance-Oriented Team Setup

Key Requirements

  • Commercial apprenticeship with further training or business degree
  • Relevant sales experience
  • Sound leadership experience
  • Process and project management experience
  • Fluent German and English communication

Work Rights

Not specified

Tailored Resume

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