Customer Service Coordinator

Interior Logic Group Inc

Minneapolis, MN, United States
Base: up to $17ph; bonus/equity: not specified; be...
Inbound and outbound call center
Scheduling customer installations
Resolving customer issues
This role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment

Job Summary

  • This role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment.
  • The customer service coordinator is responsible for ensuring complete customer satisfaction and helping to maintain a Voice of the Customer quality score.
  • If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.

Matching Summary

This role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment.

Salary

Base: up to $17/hr; Bonus/Equity: Not specified; Benefits: great benefits

Skills & Requirements

Must-have

  • Inbound and outbound call center
  • Scheduling customer installations
  • Resolving customer issues
  • Maintaining customer database
  • Customer satisfaction metrics

Nice-to-have

  • Promoting diversity and teamwork
  • Opportunities for growth
  • Healthy work-life balance
  • Positive customer experience generation

Key Requirements

  • High school diploma or GED
  • Call or contact center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter