Service Relationship Specialist

Manulife

Toronto, Ontario, Canada
Base: $73,725.00 cad - $122,875.00 cad; bonus/equi...
Hybrid
Client presentations and meetings
Group benefits product knowledge
Relationship management with clients
The Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients (large and jumbo) as well as our key Advisor Firms and Partners

Job Summary

  • The Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients (large and jumbo) as well as our key Advisor Firms and Partners.
  • This role requires advanced skillset in the corporate space to accelerate growth in our book of business, perform tasks required and be proficient in retaining corporate clients.
  • Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

Matching Summary

The Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients (large and jumbo) as well as our key Advisor Firms and Partners.

Salary

Base: $73,725.00 CAD - $122,875.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Client presentations and meetings
  • Group Benefits product knowledge
  • Relationship management with clients
  • Resolve escalated client inquiries
  • Support distribution partners
  • Negotiate service escalations

Nice-to-have

  • Coaching mindset and abilities
  • Innovative thinking
  • Driven by quality
  • Relationship-oriented

Key Requirements

  • Extensive Group Benefits knowledge
  • GBA designation or working towards
  • Understanding of funding arrangements
  • Proficient in Microsoft Office Suite
  • Valid driver’s license and personal automobile

Work Rights

Not specified

Tailored Resume

Cover Letter